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ALERT: We are currently experiencing a very high volume of calls regarding coronavirus (COVID-19). Please be patient, your call will be returned.

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Caledonia and Dunnville Office Closures

ATTENTION VISITORS: WE HAVE TEMPORARILY RELOCATED TO THE SIMCOE OFFICE FOR COVID-19 RESPONSE EFFORTS

The Haldimand-Norfolk Health & Social Services staff have moved to our office location on 12 Gilbertson Dr. until further notice. For drop-off of water samples, the needle exchange program, or COVID-19 services follow the instructions below.

CALEDONIA

Water bottle Drop-off

  • All water samples are to be dropped off at the Hamilton Public Health Laboratory 250 Fennell Ave. W. Hamilton, Monday – Friday 8:00 a.m. – 4:30 p.m. For more information call 1-866-282-7376.

Needle Exchange Program

  • Needle Exchange will occur at the Caledonia Clinic on 53 Argyle Street North, Caledonia. For more information, call this number 905-765-5885.

COVID-19 Response

  • If you are experiencing COVID-19 symptoms, please call our COVID-19 Hotline 519-426-6170 ext. 9999.
  • For medical advice call telehealth, call telehealth (24 hours a day, seven days a week) at 1-866-797-0000.
  • For inquiries related to or for Food Premises, Migrant Workers, Special Events, Personal Service Settings, Child Care Centers for Workplaces call 519-426-6128.
  • For telemedicine services for COVID-19, visit telemedinnovations.ca.
  • Enforcement Hotline – To report any businesses or individuals not following COVID-19 orders, 519-428-8019.
  • Call 911 for any urgent matter requiring immediate medical care.

DUNNVILLE

Water bottle Drop-off

  • All water samples are to be dropped off at the Hamilton Public Health Laboratory 250 Fennell Ave. W. Hamilton, Monday – Friday 8:00 a.m. – 4:30 p.m.  For more information call 1-866-282-7376.

Needle Exchange Program

  • Needle Exchange will occur at the RAAM Clinic Dunnville on 140 Broad St. E. in Dunnville. For more information, call this number (519)-758-0008. Note that the clinic is open on Mondays only from 9 a.m. – 3 p.m.

COVID-19 Response

  • If you are experiencing COVID-19 symptoms, please call our COVID-19 Hotline 519-426-6170 ext. 9999.
  • For medical advice call telehealth, call telehealth (24 hours a day, seven days a week) at 1-866-797-0000.
  • For inquiries related to or for Food Premises, Migrant Workers, Special Events, Personal Service Settings, Child Care Centers for Workplaces call 519-426-6128.
  • For telemedicine services for COVID-19, visit telemedinnovations.ca.
  • Enforcement Hotline – To report any businesses or individuals not following COVID-19 orders, 519-428-8019.
  • Call 911 for any urgent matter requiring immediate medical care.

We appreciate your understanding and patience to help us prevent the spread of COVID-19.

Health and Social Services Staff