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ALERT: We are currently experiencing a very high volume of calls regarding coronavirus (COVID-19). Please be patient, your call will be returned.

Haldimand-Norfolk Health Unit Search

Vaccination rollout in Haldimand and Norfolk

Appointments for eligible individuals can be made through the online booking system or by calling 519-427-5903 or emailing [email protected]. Please only leave one message or send one email.

Urgent information regarding your second dose of the COVID-19 vaccine

New direction from the province has resulted in a change to the COVID-19 vaccination schedule. Starting immediately, the period between the first and second doses of COVID-19 vaccine will be extended up to 120 days. All appointments for second doses are cancelled at this time. Please do not call the HNHU to reschedule. You will be notified when you are eligible to re-book your second dose. More

Community Vaccine Update – April 19, 2021

Key Stats:

  • Vaccine doses administered so far: 30, 848
  • Number of people completely vaccinated: 2349

Status update: 

  • All eligible individuals are encouraged to use the online booking tool to set up an appointment.
  • Eligibility for HNHU clinics has been expanded to 60+. hnhu.org/covax-eligible
  • The province has announced that the AstraZeneca vaccine will be offered to individuals 40 years old and over in pharmacies, starting on Tuesday, April 20th, 2021. Locations can be found here https://covid-19.ontario.ca/vaccine-locations.
  • Approximately 25% of adults in both counties have received at least a first dose of vaccine. Clinics continue to run at capacity, and additional clinic days have been added to meet current demands.
  • The HNHU has enough vaccine stockpile to complete all doses scheduled up to Friday, May 7, 2021, accounting for incoming shipments. The HNHU has requested additional trays of vaccine from the province in order to expedite community rollout.
  • The HNHU has now received three brands of COVID-19 vaccine, Pfizer, Moderna, and AstraZeneca, and strongly encourages the public to accept any vaccine they are offered to increase herd immunity as quickly as possible.
  • Residents with at-risk health conditions may add their names to a wait-list for potential end-of-day appointments (due to cancellations, no-shows, etc). A list of at-risk health conditions as defined by the Province is available here.
  • Residents 65 and above and individuals with the highest-risk health conditions who have not yet received a vaccine are encouraged to complete the Outstanding Vaccination Recipients registration form. This form will ensure individuals who have called the vaccine hotline and are truly outstanding are being booked in as quickly as possible.
  • The HNHU Vaccine Hotline is receiving up to 1000 calls per day and staff are responding to calls as quickly as possible. Please do not call the hotline again once you have left a message and await a reply. Your initial call/e-mail WILL be returned.

Community Vaccine Update – April 9, 2021

Key Stats:

  • Vaccine doses administered so far: 24,012
  • Number of people completely vaccinated: 1,787

Status update: 

  • The online vaccination appointment booking tool is up and running. All eligible individuals are encouraged to use the online booking tool to set up an appointment. The Health Unit is working diligently to complete callbacks and ensure that every eligible resident who wants a vaccine, receives one. The community’s patience and support is appreciated.
  • Approximately 4,380 doses of COVID-19 vaccines were administered to eligible residents across Haldimand and Norfolk this week alone. Clinics continue to run at capacity, and additional clinic days have been added to meet current demands.
  • With high enrollment in clinics, the HNHU is moving in 5-year increments to prioritize highest risk groups. These groups are based on both age and health conditions, as per Provincial direction. Should there be any gaps in the clinic schedule, the HNHU is prepared to move to the next age group in less than 24 hours. At no time will the HNHU allow doses to go unused or see clinics not operating at capacity.

Community Vaccine Update – April 8, 2021

Key Stats:

  • Vaccine doses administered so far: 22,797
  • Number of people completely vaccinated: 1,768

Status update: 

  • Currently, the online vaccine appointment booking tool is down, and staff are working to get it back up and running. Residents are asked to be patient and not leave multiple messages on the vaccine hotline regarding appointments – your call WILL be returned.
  • Staff are continuing to return resident phone calls and book appointments for eligible individuals. The vaccine line is receiving up to 1000 calls per day, and callbacks are being completed as quickly as possible.
  •  Residents 65 and above, and residents with high-risk health conditions are currently eligible to register for a vaccine appointment. This group is being asked to wait until the online booking system is live to book an appointment or leave one message only with the Vaccine Hotline (519-427-5903). To view a more detailed outline of eligibility, please visit hnhu.org/covax-eligible

 

  • Residents 60-64 years of age are encouraged to add their names to a wait-list for potential end-of-day appointments (due to cancellations, no-shows, etc). Lists of individuals aged 65+ will be exhausted first. Eligible individuals will only be contacted if there are available doses at end of the day at the various clinic locations. The waitlist signup form is available at hnhu.org/vaccinewaitlist.

 

More information here.

Community Vaccine Update – April 2, 2021

Key Stats:

  • Vaccine doses administered so far: 20,000
  • Number of people completely vaccinated: 1,734

Status update: 

  • The province of Ontario officially moved to Phase 2 of the vaccine rollout on Thursday, April 1, 2021.
  • The HNHU administered its 20,000th dose of COVID-19 vaccine on Thursday, April 1, 2021.
  • Approximately 21.2% of adults in Haldimand and Norfolk Counties have received at least one dose of COVID-19 vaccine.
  • Individuals 70 and above, as well as individuals with highest-risk health conditions as defined by the Ministry of Health, are currently eligible to receive a vaccine.

Online booking tool information

  • The HNHU’s COVID-19 Vaccination Online Booking tool is now live. The online booking tool allows eligible candidates to book their vaccination appointment online at any of the mass clinic or hospital hub sites. The Online Booking tool is available here: https://hnhu.org/covid19vaccine/.
  • The Online Booking tool is just one way that the HNHU is responding to high call volumes and prioritizing getting eligible candidates vaccinated as quickly as possible. Individuals who are unable to book online for any reason are still welcome to call the Vaccine Hotline at 519-427-5903 or e-mail [email protected] for support.
  • General inquiries about the vaccine, Ministry of Health Guidance, and more can be directed to the province’s Vaccine General Inquiries line at 1-888-999-6488.

Making an appointment

  • All individuals 70 and above who live in Haldimand or Norfolk may now use the online booking tool to book an appointment. Individuals who are unable to book online may contact the Vaccine hotline (519-427-5903 or [email protected]) to set up an appointment.
  • Individuals with highest-risk health conditions may use the online booking tool to book an appointment. Individuals who are unable to book online may contact the Vaccine hotline (519-427-5903 or [email protected]) to set up an appointment. Note: Highest-risk health conditions were identified by the province’s Ministry of Health and include: organ transplant recipients, stem cell transplant recipients, patients with neurological diseases that impact respiratory function, patients with hematological malignancies diagnosed in the last year, or individuals with kidney diseases and an eGFR reading of <30.
  • Individuals aged 65-69 (born in the years 1952-1956) can now add their names to a wait-list for potential end-of-day appointments (due to cancellations, no-shows, etc). Lists of individuals aged 70+ will be exhausted first. Eligible individuals will only be contacted if there are available doses at end of day at the various clinic locations. The waitlist signup form is available at hnhu.org/vaccinewaitlist.

 


Community Vaccine Update – March 31, 2021

Key Stats:

  • Vaccine doses administered so far: 19,517
  • Number of people completely vaccinated: 1,627

Status update: 

  • Ontario officially moves into Phase 2 of its vaccination rollout framework on April 1, 2021.
  • As with Phase 1, Phase 2 is comprised of a number of smaller phases. The proposed schedule from the province can be found here.
  • The Haldimand-Norfolk Health Unit is currently booking adults 70 years of age and older.
  • As of Thursday, April 1, the HNHU will begin vaccinating individuals with the Highest-Risk conditions and those living in the Highest-Risk Congregate settings. This first portion of Phase 2 is estimated to take approximately 2 weeks. The HNHU will then begin to vaccinate individuals who are 65+ after these groups are completed, moving sequentially through groups from there.
  • Once interested individuals with high-risk conditions have been vaccinated, the HNHU will then move to essential workers who cannot work from home. This is not expected to occur until AT LEAST the middle of May. Please do not call to book an appointment unless you have been specifically requested to do so and you fall within a group eligible to receive a vaccine. If you are not yet eligible, your request for an appointment will be denied.
  • The Vaccination Hotline is receiving up to 1000 calls and emails per day. The Vaccination Team is working hard to return all calls and emails. Please do not leave multiple messages. Staff will return your message as quickly as possible.

Making an appointment

  • Individuals 70 and above whose family doctors are located within Haldimand or Norfolk County are currently being contacted to book vaccine appointments.
  • Individuals 70 and above who do not have a family physician and wish to receive the vaccine are encouraged to contact the vaccine line (519-427-5903 or [email protected]) and leave their name, age, and phone number to be booked for an appointment when one becomes available.
  • Individuals aged 65-69 (born in the years 1952-1956) can now add their names to a wait-list for potential end-of-day appointments (due to cancellations, no-shows, etc). Lists of individuals aged 70+ will be exhausted first. Eligible individuals will only be contacted if there are available doses at end of day at the various clinic locations. The waitlist signup form is available at
  • hnhu.org/vaccinewaitlist.
  • Individuals with highest-risk health conditions should expect to be contacted by their family physician or the Health Unit in the coming week. If an individual with a highest-risk health condition does not have a local doctor, they may call or email the Vaccine Line ([email protected] or 519-427-5903) to identify themselves.

 

Note: Highest-risk health conditions were identified by the province’s Ministry of Health and include: organ transplant recipients, stem cell transplant recipients, patients with neurological diseases that impact respiratory function, patients with hematological malignancies diagnosed in the last year, or individuals with kidney diseases and an eGFR reading of <30.

 


Community Vaccine Update – March 29, 2021

Key Stats:

  • Vaccine doses administered so far: 18,371
  • Number of people completely vaccinated: 1,622

Status update: 

  • As of March 29, 18,000+ residents have received at least one dose of COVID-19 vaccine. It is expected that the 20,000+ mark will be reached by the end of the week.
  • The Health Unit is grateful for the community’s continued support and words of encouragement as they relate to the community vaccine program. Staff and volunteers administering vaccines are working hard to ensure that everyone who wishes to receive a vaccine has the chance to be vaccinated.
  • The Health Unit is expected to move fully into Phase 2 of the province’s vaccine rollout framework on April 1. Information about groups eligible to receive a vaccine in Phase 2 is available on the provincial website.

Making an appointment

  • Individuals 70 and above whose family doctors are located within Haldimand or Norfolk County are currently being contacted to book vaccine appointments.
  • Individuals 70 and above who do not have a family physician and wish to receive the vaccine are encouraged to contact the vaccine line (519-427-5903 or [email protected]) and leave their name, age, and phone number to be booked for an appointment when one becomes available.
  • Individuals aged 65-69 (born in the years 1952-1956) can now add their names to a wait-list for potential end-of-day appointments (due to cancellations, no-shows, etc). Lists of individuals aged 70+ will be exhausted first. Eligible individuals will only be contacted if there are available doses at end of the day at the various clinic locations. The waitlist signup form is available at hnhu.org/vaccinewaitlist.
  • Individuals with the highest-risk health conditions should expect to be contacted by their family physician or the Health Unit in the coming week. If an individual with the highest-risk health condition does not have a local doctor, they may call or email the Vaccine Line ([email protected] or 519-427-5903) to identify themselves.Note: Highest-risk health conditions were identified by the Province’s Ministry of Health and include: organ transplant recipients, stem cell transplant recipients, patients with neurological diseases that impact respiratory function, patients with hematological malignancies diagnosed in the last year, or individuals with kidney diseases and an eGFR reading of <30.

Community Vaccine Update – March 25, 2021

Key Stats:

  • Vaccine doses administered so far: 17,130
  • Number of people completely vaccinated: 1,622

Status update: 

Urgent information regarding your second dose of the COVID-19 vaccine

New direction from the province has resulted in a change to the COVID-19 vaccination schedule. Starting immediately, the period between the first and second doses of COVID-19 vaccine will be extended up to 120 days. All appointments for second doses are cancelled at this time. Please do not call the HNHU to reschedule. You will be notified when you are eligible to re-book your second dose. More

  • Individuals aged 70-74 (born in the years 1946-1951) can now add their names to a wait-list for potential end-of-day appointments (due to cancellations, no-shows, etc). Lists of individuals aged 75-79 will be exhausted first. Eligible individuals will only be contacted if there are available doses at end of day at the various clinic locations. The waitlist signup form is available at hnhu.org/vaccinewaitlist.
  • The Health Unit is managing all appointment bookings. Please do not contact your physician’s office to request an appointment. Family physicians are still providing lists of eligible patients but are NOT responsible for booking patients.

  • Physicians’ offices are being enrolled into a COVID-19 vaccine delivery trial and increasing the throughput of eligible candidates for vaccine.
  • All clinics are by appointment ONLY; walk-ins are not permitted. Please DO NOT attend the clinic if you do not have an appointment – loitering will not be permitted at the clinic, nor will any waitlist doses be offered to those on the premises. All vaccine is accounted for on a daily basis and all appointments are managed solely by the Haldimand-Norfolk Health Unit.

What’s next

  • Phase 2 of the Province’s rollout framework officially begins on April 1st, 2021. More information on appointments for age ranges and populations eligible in Phase 2 will be announced shortly.
  • Individuals with eligible high-risk health conditions will be reported to the Health Unit by their physicians. Some family physicians may be vaccinating patients in their offices to capture some of these high-risk individuals as well.

 


Community Vaccine Update – March 19, 2021

Key Stats:

  • Vaccine doses administered so far: 14,945
  • Number of people completely vaccinated: 1,623

Status update: 

  • By the end of the day, the HNHU will administer its 15,000th dose of COVID-19 vaccine. It is estimated that approximately 12% of the population of Haldimand and Norfolk counties have received at least 1 dose of vaccine.
     
  • The HNHU has been and continues to work with incredibly dedicated partners across both counties. This milestone could not have been reached without their ongoing support.  

Making an appointment

  • Individuals over the age of 75 whose family doctors are located within Haldimand or Norfolk County are currently being contacted to book vaccine appointments.
  • Individuals over the age of 75 who do not have a family physician and wish to receive the vaccine are encouraged to contact the vaccine line (519-427-5903 or [email protected]) and leave their name, age, and phone number to be booked for an appointment when one becomes available.
  • Individuals aged 70-74 (born in the years 1946-1951) can now add their names to a wait-list for potential end-of-day appointments (due to cancellations, no-shows, etc). Lists of individuals aged 75-79 will be exhausted first. Eligible individuals will only be contacted if there are available doses at end of day at the various clinic locations.
  • The HNHU will now be managing all bookings. Please do not contact your physician’s office to request an appointment. Family physicians are still providing lists of eligible patients but are NOT responsible for booking patients. 
  • It is incredibly important that people continue to practice social distancing, hand hygiene, mask use, and other protective measures to slow the spread of COVID-19 until the community reaches herd-immunity (i.e. that enough people are vaccinated that we slow and eventually stop the spread of COVID-19 in the community). 


COVID-19 Vaccine Status Update – March 18, 2021

Key Stats:

    • Vaccine doses administered so far: 14,398 
    • Number of people completely vaccinated: 1,613

 

  • Haldimand and Norfolk’s COVID-19 Task Force has implemented a vaccine waitlist to ensure all doses available are administered. Individuals aged 70-74 (born in the years 1946-1951) can now sign up for the waitlist online by visiting hnhu.org/vaccinewaitlist. Eligible individuals will only be contacted if there are available doses at end of day at the various clinic locations.
  • This is not a booking tool, and appointments will only be offered if there are unused doses available due to cancellations, no-shows, etc. Unless otherwise announced, individuals in Phase 1 & 2 in Haldimand and Norfolk counties will continue to be contacted by their family physicians to book vaccine appointments once they become eligible. More information. 

 


COVID-19 Vaccine Status Update – March 15, 2021

The Haldimand-Norfolk Health Unit is currently vaccinating Phase 1 priority groups: residents 80+ years of age and high-risk healthcare workers in accordance with the province’s rollout framework.

Key Stats:

    • Vaccine doses administered so far: 12,157 
    • Number of people completely vaccinated: 1,589
  • New direction from the province has resulted in a change to the COVID-19 vaccination schedule. Starting immediately, the period between the first and second doses of COVID-19 vaccine will be extended. Those who have received their first dose of COVID-19 vaccine and are scheduled to receive the second dose will not receive the second dose as currently scheduled. If you have a second appointment,  you will be contacted by the HNHU and your appointment will be rescheduled.  Please do not call the HNHU to reschedule. More information. 

 

  • Haldimand & Norfolk counties are currently in the process of vaccinating residents in Phase 1 priority groups as per the province’s rollout framework. At this time, vaccine appointments are only being offered to individuals 80 years of age or older and high-risk healthcare workers. Residents outside of these groups are being asked to remain patient and await further information regarding vaccine availability. More information.

 


COVID-19 Vaccine Status Update – March 10, 2021

Key stats

  • Vaccine doses administered so far: 10,129 
  • Number of people completely vaccinated: 1,580

 


COVID-19 Vaccine Status Update – March 9, 2021

In an effort to ensure anyone who wants a COVID-19 vaccination receives one, the Haldimand-Norfolk Health Unit is asking anyone 80 years of age or older, as well as high-risk healthcare workers, who do not have a family physician in Haldimand or Norfolk or who do not have a family physician at all to call or email the vaccination team to make an appointment for a vaccination.

Appointments can be made by calling 519-427-5903 or emailing [email protected].

For more information, click here.


COVID-19 Vaccine Status Update – March 5, 2021

Key stats

  • Vaccine doses administered so far: 6,474
  • Number of people completely vaccinated: 1,580
  • Learn more

Vaccines for those 80 and over

  • Haldimand and Norfolk’s Vaccine Task Force is preparing to vaccinate up to 5,000 people against COVID-19 in the coming weeks as area vaccination efforts start to ramp up
  • In line with the Province’s vaccination framework, vaccines are now available to those 80 years of age and older
  • In addition to clinics already running at Norfolk General Hospital and the Vittoria Community Centre, the clinic at the Dunnville Lifespan Centre will move to Cayuga Memorial Arena this weekend, vaccinating up to 1,000 people per day
  • Additional Health Unit-run clinics will be opened in the coming weeks

Making an appointment

  • Family doctors will be in touch with patients 80 years of age and older to discuss vaccination plans and facilitate the appointment booking process 
  • Do NOT call your doctor, the Health Unit or area hospitals to book an appointment
  • A vaccination appointment booking process is being developed for those without a family doctor or whose doctor is outside of Haldimand and Norfolk – details to come

Questions about vaccines

  • The Health Unit has launched a dedicated COVID-19 vaccine phone line and email address for public questions on vaccinations
  • The phone line and email address are NOT for booking vaccinations

Priority populations

  • The Health Unit is working with the Mississaugas of the Credit First Nation to facilitate COVID-19 vaccinations on the reserve 

 For more information:


COVID-19 Vaccine Status Update – February 28, 2021

Key stats

  • Vaccine doses administered so far: 5,298
  • Number of people completely vaccinated: 1,561
  • Learn more

Haldimand-Norfolk Vaccine Task Force

  • COVID-19 vaccination in Haldimand and Norfolk is being organized by the Haldimand-Norfolk Vaccine Task Force
  • The Task Force is comprised of representatives from the Haldimand-Norfolk Health Unit, both counties’ emergency services, Norfolk General Hospital, West Haldimand General Hospital, Dunnville War Memorial Hospital, the Delhi Family Health Team and the Haldimand Family Health Team
  • The Health Unit’s vaccination program is being led by Norfolk County Paramedic Services Chief Sarah Page

Updates

  • The province announced projected timelines for the availability of vaccine to members of the general public this week. These dates are subject to the availability of vaccines
  • The Haldimand-Norfolk Vaccine Task Force expects to start offering vaccination clinics for those 80 years of age or older beginning next week
  • Individuals eligible for vaccination will be contacted by their family doctors in the coming weeks to book a time to visit the clinic.
  • The Vaccine Task Force is developing a process to identify those without a family doctor to ensure they have access to vaccination clinics. More details on this process will be shared shortly

For more information:

 

Update: Feb. 23, 2021

Haldimand and Norfolk’s COVID-19 Vaccine Task Force is preparing for the vaccination of the general public over the coming months.

As per the Province’s vaccine rollout plan, vaccines are first being distributed to priority groups, such as acute healthcare workers and residents of long-term care and retirement settings.

Vaccination of Haldimand and Norfolk’s long-term care and retirement home residents is complete, while vaccination of healthcare workers continues.

Once the vaccination of healthcare workers is complete, doses will be allocated to community-residing individuals over the age of 80.

Only when all priority groups have had the opportunity to get the vaccine will it be offered to members of the public who wish to receive it.

An announcement will be made when vaccines are available to members of the general public. Updates will be provided to the community on an ongoing basis.

Due to uncertainty regarding vaccine availability and timing, the COVID-19 Vaccine Task Force has been actively working to plan and implement community vaccination clinics.

Large amounts of vaccines could be made available at any time for certain segments of the population and in order to respond quickly, facilities must be equipped to administer a high volume of doses.

In Haldimand County, the Dunnville Community Lifespan Centre and Cayuga Memorial Arena will be utilized as community vaccine clinics.

In Norfolk County, the Vittoria and District Community Centre and Norfolk General Hospital will be used as community vaccine clinics.

For security reasons, vaccines will not be stored at these locations.

The COVID-19 Vaccine Task Force – a joint effort of the Haldimand-Norfolk Health Unit, Haldimand & Norfolk Counties (including Paramedic & Fire services), Norfolk General Hospital and West Haldimand General Hospital, Haldimand War Memorial Hospital and both counties’ Family Health Teams – will continue working collaboratively until residents in both counties have had the chance to receive the vaccine.

“Thanks to the guidance, hard work and dedication of the COVID-19 task force, our communities will be ready to respond once vaccines become available. With the help of our partners, we’ll be able to provide access to the COVID-19 vaccine safely, widely, and quickly to as many residents as possible – an important step in our collective fight against the virus,” said Haldimand County Mayor Ken Hewitt.

“COVID-19 has impacted every part of our lives, from our health and wellbeing to the local economy,” said Norfolk County Mayor and Chair of the Board of Health Kristal Chopp. “I’m thrilled that we’re starting to see light at the end of what has been a very long tunnel, and look forward to community vaccinations paving the way for a return to a more normal way of living and working.”

More information on vaccine availability and community clinics in Haldimand and Norfolk will be shared with residents as soon as details are confirmed. Residents are encouraged to read up on the safety and efficacy of the COVID-19 vaccine via the Ontario Government or Health Unit website.