This document has been developed for public health inspectors to educate personal service workers (PSWs) to reduce the risk of transmission of blood borne and other types of infection for both clients and PSWs during the delivery of personal services. Percutaneous exposure (through penetration of skin) or mucous membrane exposure to blood or body fluids can lead to infection with blood-borne pathogens including Hepatitis B (HBV), Hepatitis C (HCV), Human Immunodeficiency Virus (HIV), other human retroviruses, bacteria and other pathogens of concern, such as mycobacteria. For this reason, infection prevention and control precautions must be taken in every personal service setting. It is the responsibility of the owner/operator to ensure all PSWs are educated in regards to infection control requirements specified in this protocol; both the client and the operator may be at risk of infection. It is important to recognize that blood and body fluids do not have to be visible on instruments or other surfaces for an infection to be transmitted.