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ALERT: We are currently experiencing a very high volume of calls regarding coronavirus (COVID-19). Please be patient, your call will be returned.

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COVID-19 Testing

Please note: Effective December 31, 2021, there are new testing guidelines for who is eligible to receive a PCR test at all COVID-19 assessment centres. You may be turned away if you do not qualify.



If you have symptoms or have been exposed, take the COVID-19 self-assessment. Take it for yourself or on behalf of someone else and receive recommendations on what to do if you’ve been exposed.


Am I eligible for a PCR Test?


Effective January 13, 2022, the following people are eligible for PCR testing:


  • People with symptoms of COVID-19 who fall into one of the following groups:
    • Patient-facing healthcare workers
    • Staff, volunteers, residents/inpatients, essential care providers, and visitors in highest risk settings
      • Highest risk settings include: hospitals (including complex continuing care facilities and paramedic services) and congregate living settings, including Long-Term Care, retirement homes, First Nation eldercare lodges, group homes, shelters, hospices and correctional institutions
    • Household members of workers in highest risk settings
    • Temporary Foreign Workers in congregate living settings
    • Patients seeking emergency medical care, at the discretion of the treating clinician
    • Outpatients for whom COVID-19 treatment is being considered, including:
      • Immunocompromised individuals not expected to mount an adequate immune response to COVID-19 vaccination or SARS-CoV-2 infection, regardless of vaccination status.
      • Individuals who are not fully vaccinated and at highest risk of severe disease (anyone aged ≥70 years or ≥60 years who is Indigenous and/or has additional risk factors)
    • Pregnant people
    • People who are underhoused or homeless
    • First responders, including fire, police and paramedics
    • Elementary and secondary students and education staff who have received a PCR self-collection kit through their school


  • People with or without symptoms of COVID-19:
    • From First Nation, Inuit, and Métis communities and individuals travelling into these communities for work
    • On admission/transfer to or from hospital or congregate living setting
    • Close contacts and people in the context of confirmed or suspected outbreaks in highest risk settings as directed by the local public health unit
    • Individuals, and one accompanying caregiver, with written prior approval for out-of-country medical services from the General Manager, OHIP
    • Asymptomatic testing in hospital, long-term care, retirement homes and other congregate living settings and institutions as per provincial guidance and/or Directives, or as directed by public health units.
Where can I get a COVID-19 test?

  • If you are eligible to receive a COVID-19 PCR test, please visit to find your closest testing location.
  • At this time the Haldimand-Norfolk Health Unit does not have rapid antigen tests available to distribute to the public
  • COVID-19 assessment centres no longer provide free COVID-19 tests for the purposes of pre-travel clearance. Some local pharmacies offer COVID-19 testing services for a fee.
What do I do if I do not qualify for a COVID-19 test?


Which of these situations applies to you?



  • I have been exposed to someone who tested positive for COVID-19
    • If you’ve been exposed to someone who has tested positive for COVID-19 on PCR, rapid molecular or rapid antigen test, please refer to this chart to determine your next steps or take the self-assessment tool at:
I’ve had a PCR test. What should I do next?

If you had a PCR test, follow these next steps while you wait for your results.

  • Complete the self-assessment online at to determine if you need to isolate and for your next steps.
  • Check your results online
  • If you work in a highest risk setting and have symptoms or have been exposed, please notify your employer and do not return to work for 10 days. Highest risk settings include:
    • Hospitals (including complex continuing care facilities and paramedic services)
    • Congregate living settings, including Long-Term Care, retirement homes, First Nation eldercare lodges, group home, shelters, hospices and correctional institutions
  • If your result is positive, continue to self-isolate.
  • Public health or the provincial workforce may contact you. You may receive a call or a text message.
  • The Health Unit is not following up with all positive cases, please refer to for more information on the next steps.
  • If your symptoms become unmanageable, seek medical attention.
  • If you have questions, call the Haldimand Norfolk Health Unit COVID-19 hotline at 519-426-6170 ext. 9999.


We are still here to support you.

If you require any additional support, please contact our COVID-19 hotline at 519-426-6170 ext. 9999 or e-mail us at [email protected] .

Please note: we are experiencing higher than normal call volumes and it may take a few days to return to your call. Please do not leave multiple messages.

Last updated 01/04/2022