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COVID-19 Information for employers and employees


Due to the current surge in COVID-19 cases across the province, the Haldimand-Norfolk Health Unit will only be following up with COVID-19 cases in highest-risk settings. Highest risk settings include: 

  • Hospital including complex continuing care facilities and paramedic services 
  • Congregate living settings (e.g. Long-Term Care,  retirement homes, First Nation elder care lodges, group homes, shelters, hospices, and correctional institutions 

For more information on highest risk settings click here. The Haldimand-Norfolk Health Unit will also be following up with COVID-19 cases among temporary foreign workers in congregate living settings. For more information regarding cases on farms click here. All other businesses, workplaces, and settings are considered non-highest risk.



COVID-19 Safety Plan and Screening Requirements

Under the Reopening Ontario Act, all businesses and workplaces are required to have a COVID-19 safety plan. The Ministry has developed resources to help with this task including:

The Government of Ontario has created screening tools for workers and customers. Screening questions are available below:

Note: Only the businesses and organizations outlined in the Reopening Ontario Act are required to actively screen patrons.

COVID-19 Vaccine Policy Information for Businesses, Workplaces, and Employees

Businesses and workplaces have a responsibility to provide a safe work environment for employees and volunteers. The COVID-19 vaccine is the best way to protect your workplace from the risks of COVID-19. Click here for more information on COVID-19 Workplace Immunization Policies.

Proof of Vaccination Guidance

For guidance on how to implement the proof of vaccination requirement, and a list of businesses and organizations that must verify proof of vaccination review the following:

Managing COVID-19 in the Workplace

If you are a business or workplace not included in the highest-risk settings mentioned above, review the information below for how to manage COVID-19 symptoms, cases, and exposures within your business/workplace.

Please note, workers may be required to self-isolate because of potential exposure, infection and/or COVID-19 symptoms.

I have an employee, who has symptoms without any known exposure to COVID-19, what should they do?

Employees who have COVID-19 symptoms, feel sick or are unwell, should:

I have an employee, who has been identified as a close contact/exposed to COVID-19. What should they do?

Anyone who has been identified as a close contact/exposed to COIVD-19 should refer to this chart, and follow guidance on next steps including; testing (if eligible), self-monitoring, and/or self-isolation.

How do I know who is a high-risk contact?

A high-risk contact (close contact) is:

  • Anyone with whom the COVID-19 positive person came into close contact within the 48 hours prior to symptom onset if symptomatic or 48 hours prior to the test date if asymptomatic, and until the positive person started self-isolating
  • Close contact means anyone who was less than 2 meters/6 feet from the person who tested positive for COVID-19 for at least 15 minutes or who had multiple short interactions (adds up to 15 minutes or more) without appropriate masking and use of personal protective equipment (PPE). Adequate PPE in non-highest-risk work settings would consist of a medical-grade mask and eye protection.

Some examples of high-risk situations in the workplace include:

  • Physical contact such as shaking someone’s hand, being sneezed or coughed on
  • Working in the same office space
  • Sharing lunch or break rooms
  • Providing care to someone
I have two or more employees who have tested positive for COVID-19 on a PCR and/or rapid antigen test (RAT), what should I do?

Keep employees who are infected or exposed out of the workplace

  • Have a screening process in place
  • Send home employees who should be self-isolating due to COVID-19 symptoms, a positive result or who have been identified as a close contact
  • Have a process to manage operations without employees who are infected or have been identified as a close contact which may include the need to voluntarily close the business for a period of time
  • Any employees who can complete work from home should work from home
  • Notify employees and workers who may have been exposed to COVID-19


Decrease the risk of contact:

  • Follow all public health guidelines including; get vaccinated, using masks, maintaining physical distance
  • Encourage employees to clean their hands frequently and when needed
  • Increase fresh air through ventilation systems, opening windows and using outdoor spaces where possible
  • Increase cleaning and disinfection
  • Provide access to hand sanitizer, soap, and water


Post signage to remind employers of:

  • Physical distancing (including decals, arrows etc.)
  • Capacity Limits
  • Screening and self-assessment
  • Wearing masks
  • Staying safe during breaks
  • Hand hygiene


  • Know when and how to report to the Ministry of Labor, Training, and Skills development (MLTSD) and the Workplace Safety and Insurance Board (WSIB)


Should I ask employees who have tested positive for COVID-19 to provide a negative test result in order to return to the workplace?

Workers do not need a negative COVID-19 test to return to the workplace after completing the full self-isolation period.


COVID-19 Guidance for Specific Settings

Infection Control Recommendations

In light of the province’s position to begin re-opening business, the Haldimand Norfolk Health Unit (HNHU) requires all businesses to incorporate the minimum infection control practices into their service delivery and work processes.

Inquiry Form for Business Owners

If you have questions about your business operations during the emergency period, please use this form to assist you and the Haldimand-Norfolk Health Unit with those inquiries.

Want more information?

If you require any additional support, please call the Provincial Testing, Isolation, Information COVID-19 Contact Hotline 1 (888) 777-0730 8:00 AM – 6:00 PM EST 7 days a week