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Personal Service Settings for Operators: Disclosure Guide


The operation and maintenance of personal service settings (PSS) is governed by Ontario Regulation 136/18: Personal Service Settings under the Health Protection and Promotion Act, RSO 1990. Personal service settings includes premises where hairdressing and barbering, tattooing, body piercing, nail services, electrolysis and other aesthetic services are offered. As a PSS owner or operator, it is your legal responsibility to ensure that your premises complies with all of the necessary legislation and operating standards so that the public can safely use the services offered at your premises.

The new personal service settings regulation came into effect on July 1, 2018. To assist you in meeting the updated requirements of the regulation, the Haldimand-Norfolk Health Unit has created this Personal Service Settings: Disclosure Guide which highlights some of the more significant changes made to the regulation. This guide book does not discuss all requirements in the regulation, and following this manual does not exempt owners or operators from any regulatory responsibilities. Ontario Regulation 136/18: Personal Service Settings can be found on-line at

Please note that changes, renovations or alterations to your premises or operational equipment requires written approval from a certified public health inspector (PHI) and may also require a permit from your municipal building department. Call the HNHU and a building inspector before you make any changes, renovations or alterations.

Read the Personal Service Settings for Operators: Disclosure Guide here.