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ALERT: We are currently experiencing a very high volume of calls regarding coronavirus (COVID-19). Please be patient, your call will be returned.

Haldimand-Norfolk Health Unit Search

Coronavirus (COVID-19)


View COVID-19 statistics

Read the most recent report to the Board of Health

Important information 


Ontario – For medical advice, you may contact Telehealth Ontario, a free, confidential service. A Registered Nurse will take your call 24 hours a day, seven days a week. 1-866-797-0000

Feeling Ill – If you feel ill, please consult your primary care provider

HNHU COVID-19 Hotline – For general inquiries regarding COVID-19, please call the HNHU COVID-19 hotline 519-426-6170 ext. 9999

Environmental Health Team hotline – For all COVID-19 inquiries related to or regarding Food Premises, Migrant Farms, Special Events, Personal Service Settings, Child Care Centers or Workplaces (non-health care setting) 519-426-6128

Telemedicine – In following social distancing recommendations in light of COVID-19, visits are available from the comfort of your own home at

Enforcement Hotline – To lodge a complaint about regarding businesses inspected by the HNHU such as grocery stores, restaurants, hair salons, tattoo parlours, day cares, seasonal farm worker housing or public pools, please call  519-428-8019.

For inquires and complaints regarding masks, public gatherings and businesses not inspected by the HNHU such as retail stores, hardware stores, parks and recreational facilities, please contact your local by-law department.  Employees complaining about their employers health and safety practices can call the Ministry of Labour, Training and Skills Development.

Recently been tested? View your test results

For urgent situations requiring immediate medical care, call 911


What you need to know

Guidance for Public Events and Social Gatherings 
Back to school
Reopening and operating business and community organizations safely during COVID-19 
Frequently asked questions related to COVID-19
What’s allowed during the state of emergency  – Enforcement FAQ (updated)
Orders issued by the Medical Officer of Health
Personal preparedness for COVID-19
Information for farmers and farm workers
Information for employers and employees
Information on Hall Rentals


How to get tested for COVID-19
How to retrieve your COVID-19 test results (new)
COVID-19 Self-Monitor
COVID-19 Self-Isolation
How to protect yourself and your family
How to keep healthy – both mentally and physically
Clean and disinfect for COVID-19 in public settings

Data and reporting

How we report positive cases and deaths
Additional statistics 
Summary of COVID-19 Data – April 17, 2020

Additional information 

Price gouging 
Resources for home or business
Letter from Mayor Kristal Chopp, Chair of Board of Health
Reopening Ontario after COVID-19
Public Health and Social Services cancellations